Returns & Exchanges

At Manukora, we stand behind the quality of our Mānuka honey and want you to be completely satisfied with your purchase. If your order doesn't meet your expectations, we offer a 30-day satisfaction guarantee to ensure you can shop with confidence.

1

Check Eligibility

Ensure your return request is made within 30 days of delivery and that the product is either unopened or has at least 75% of its contents remaining for a quality-based claim.

2

Contact Support

Email our honey experts at support@manukora.com with your order number, batch code found on the jar, and the reason for your return to receive a return authorization.

3

Pack Your Item

Securely package the jar in its original box or similar protective packaging to prevent damage during transit and include the return authorization slip inside.

4

Receive Refund

Once our team receives and inspects your return, we will process a full refund to your original payment method within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing